Cryptocurrency Plugins Support
Premium Support Time:- (Monday To Friday – 9:30am – 6:00pm IST)
We provide priority email support with in 24-48 hours to all users who have purchased our premium cryptocurrency plugins.
For free support please submit a support request via WordPress free support forum. (Support Time:- 2 to 7 days)
Scope Of Support
Cool Plugins team is able to provide support for the following types of questions/issues:
- Support issues and queries related to any cryptocurrency plugin developed by us.
- Clarification related to product documentation or descriptions.
- Installation and coding bugs inside our product. (It don’t cover third party plugin conflicts)
- Setup guidelines using plugin basic settings.
- We will sure hear a complete documenting new feature request which may or may not become actual product features in a future version.
However, we are not able to provide support for specific issues or use cases:
- Demands for custom code development or custom features for a specific user.
- Custom design / CSS requirement other than our base product design.
- Support for a modified product by other developer.
- Conflicts due to other plugins or themes coding bugs.
Thank you for your understanding of Cool Plugins support policy.